About Tefal. Forgotten password. Thank you to give us your e-mail, we will send you your password by e-mail Confirm Cancel. Sleep user. Please give us your mail to initialize your password Confirm Cancel. Our Products. La vente daccessoires nest pas Disponible en ligne pour la. It is depending the kettle size, never use even if the water is below the minimum line on the kettle window. To reduce water staining and prevent leakage from the kettle tipping over, we recommend that you empty the kettle after use.
Yes: never rub the heating element with a cloth or any abrasive material. Descaling is quite enough to clean it. The filter is made up of a grid that retains the particles of tartar. It is important to clean it regularly by brushing it or soaking it in a container with a descaling solution diluted vinegar or citric acid.
Simply wipe the outside with a clean cloth with a drop of vinegar if necessary. Never use abrasive products, scouring powder, detergents or other maintenance products because they may discolour the plastic. Take care never to put the kettle, power lead, plug or electrical base in water!
Descale regularly, preferably at least once a month and more often if you live in a very hard water area. Empty your kettle and rinse it 5 or 6 times. Start again if necessary.
In some regions where the water contains high levels of iron, the natural lime deposit inside your kettle may take on a brown or black colour. During use: Follow the instructions in the user manual: keep to the filling level and only fill with water After use: Always empty the excess water from your kettle Maintenance: Descale regularly, at least once a month and more often if you live in a hard water area. You may have overfilled the kettle causing water to either leak down the outsides of the kettle when boiling or water to get into the internal steam vent which means water will appear at the base of the kettle on the work surface.
Only ever fill your kettle up to the Maximum mark. Also the condensation on the lid may have dripped down on to the work surface. Because power consumption is high, it may omit some heat. Use a power plug exclusively for the kettle. If there is enough heat that it could cause a burn or if the plastic is deformed, please stop use, and arrange a repair and inspection. The internal parts may make noises with the change in temperature. There is nothing wrong with it. Electric kettles are designed to turn off when they sense steam.
This steam may condense and drops of water may fall from the bottom of the handle. This is not a fault. It will also not cause any fault with your kettle. Immediately after boiling, the sensor that automatically turns the power off will be hot, and the power switch may not operate. Wait until the sensor has cooled and then try again.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance.
If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre or get in touch with our Customer Service team on or via our website here. Thank you to give us your e-mail, we will send you your password by e-mail. Confirm Cancel. Please give us your mail to initialize your password.
How to find my product reference? Choose your product range by clicking on the visual or enter the name or the reference of your Tefal product in the search engine on the left of the page. You will find all the answers regarding your product.
Is this normal? Can the hot water on demand work without the cartridge? My kettle does not turn off. Is the water in the tank already hot? What should I be careful about when using my kettle? What temperature does the water reach? Can I boil liquid other than water? Can I boil mineral water? Can I put more water in than the full-line and boil it?
What is the minimum amount I can boil in ml? Can I leave the remaining hot water after boiling in the kettle? Maintenance and cleaning. Does my heating element need special care? How can I clean the scale filter in my kettle? How do I clean the body of the kettle? How do I descale my kettle? The inside of my kettle is brown or black. What can I do to keep my kettle in good condition?
What should I do before using the device for the first time? Prior to first use, rinse the interior of your kettle and bring water to a boil once or twice. Technical support. Why does the kettle wobble slightly on the base? The degree base must rotate freely. Why is my kettle noisy? This can be due to the high efficiency element design which heat the water.
Why is my kettle leaking? The cord won't come out. It isn't a cord-reel type. Please remove and extend the part wound around the plate manually. The plug is hot and it's concerning me.
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