How do i stop a virus on my hotmail account




















Thank you. Hello TawnyEdwards ,. It's understandable to feel worried about the security of the account since it's showing an odd behavior of receiving non-delivery receipts from emails you did not send. We are happy to hear that you've already made changes to the account.

If you have already run a powerful anti-virus software but didn't find any indication that your computer was infected by a malware or virus, it's possible that the advice of Brian Tillman is correct.

Somebody else from a different location has an infected machine which forged emails that appear to have been sent from your own account. If you do not wish to delete the account, you just have to ensure that you regularly follow the instructions in the link provided by Marites to ensure that it's safe and secured.

Shelley and Darren Turner. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hello Shelley and Darren, We apologize for the delayed response on your inquiry. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on November 15, We are having the same issue and when we went to the above article and followed the link and suggestions listed therein, everything was in order.

There are no "reply as" or aliases or anything else that had any other email addresses and there are no messages in the sent folder. Anything else we can do? Alden D. Microsoft Agent. Dear MacMcDaniel , I am an independent advisor, and I am trying to help other users in Community with my experience in Microsoft products. I understand that this is frustrating to receive lots of spam and unwanted emails.

It is even more frustrating to receive scams, spoofing and phishing emails. Scammers nowadays are using multiple methods to intimidate users.

There are couple of ways to deal with scammers and unwanted emails and improve how your anty filter will work I am sure that you are aware of some and you are using them, but maybe additional information in support articles will help you : 1.

Nowadays some scammers have learned how to mask their emails addresses that you can see in the emails. Hope this will help your email free from Junk! How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to LordAlukard's post on April 26, Dear LA, Unfortunately, none of the links you provided contained info or how-to's that I hadn't already tried.

Thanks for you efforts, anyway. In reply to JohnStephens9's post on May 2, Hi John Your post of If you want to list addy, write what you say. No can do with Microsoft. Non Stop. No "Sweep" Will not work. Rules will not work. I have sent over 11, of the Junk emails I got to Microsoft. I am getting upwards of spam messages a day lately. Whether you receive a link in an email that appears to be from your bank but isn't, fake notifications from social networking sites, or malicious advertisements, we can help you protect your account.

We keep up with the latest scams so you don't have to. Though we guard against many different types of threats to your account, there are also several steps you can take to keep your account and your personal information safe. If you receive a message that looks suspicious, or contains an attachment you're not expecting, look for the trusted sender icon and mail header.

If you see this icon, the email is safe to open. If you don't see the trusted sender icon, contact the sender to verify they sent the message. If you see a yellow safety bar at the top of your message, then the message contains blocked attachments, pictures, or links to websites. Make sure you trust the sender before downloading any attachments or pictures or clicking any links. Emailing the sender to verify they intended to send you an attachment is also a good practice for any attachments you're not expecting.

A red safety bar means that the message you received contains something that might be unsafe and has been blocked by Outlook. We recommend that you don't open those email messages and delete them from your inbox. When you add an address to your safe senders list, all messages you receive from that address go right to your inbox. Adding a sender to your blocked senders list sends messages from that address to your Junk email folder.

See Learn about junk email and phishing and Mark email as junk or block senders in Outlook. If the URL that appears in the address bar when you sign in doesn't include login.

Don't enter your password. Try to restart your browser and navigating to Outlook. If the problem continues, check your computer for viruses.

A strong password contains letters, numbers, punctuation, symbols, and numbers. Create a unique strong password for Outlook. We don't recommend using the same password for other services. Don't use easy-to-remember personal information like your name, names of family members, your address, or phone number.

Do use an easy-to-remember sentence or phrase converted into a string of initials, numbers, or symbols. Do make your password hard to guess even if someone knows a lot about you avoid names and birthdays of your family, or your favorite band.



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