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However, there might be times when you want to play content that was compressed by using a codec that Windows or the Player doesn't include by default. In many cases, you can download the necessary codec from the web for free or for a fee. And, in some cases, the Player can automatically use the codecs installed by other digital media playback and creation programs on your computer.
In this situation, you're probably trying to play, burn, or sync a file that was compressed by using a codec that Windows or the Player doesn't include by default. If you know the name of the codec or its ID known as a FourCC identifierfor video codecs or a WaveFormat identifierfor audio codecs , try searching the internet for it. You can often go to a codec manufacturer's website to download the most recent version of a codec.
If you don't know the missing codec's name or ID, see How do I tell which codec was used to compress a file and what format a file is in?
Use caution when installing codecs that you find on the internet, particularly some of the free codec packs that claim to include codecs from a wide variety of companies or organizations. There are known compatibility issues with some of the components in these codec packs, and these can trigger serious playback problems in Windows Media Player and other players, cause system corruption, and make it difficult for Microsoft Support to diagnose and troubleshoot playback issues.
Therefore, we strongly discourage you from installing these codec packs and recommend that you remove them if you have installed them and are having problems with the Player.
Install codecs, filters, and plug-ins only from trusted sources, such as the provider's official website. Even then, use caution: some codec providers offer minimal customer support. Before installing any digital media components, set up a system restore point. This lets you return to your original system configuration, if necessary.
There isn't a way to determine with absolute certainty the codec used to compress a file, but the following are your best options:. To determine what codec was used with a specific file, play the file in the Player, if possible. While the file is playing, right-click the file in the library, and then select Properties. On the File tab, look at the Audio codec and Video codec sections.
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